HSB Global Standards is committed to protecting your privacy. Questions regarding this policy should be directed to or at the following address:

Attn: Webmaster
HSB Global Standards, LLC
One State Street
P.O. Box 299
Hartford, CT 06141-0299

What information do we collect?
We collect certain information about our visitors when they register and login and as they move throughout the site after authentication. The type of information required for registration includes your name, title, company, business address, phone and fax, business email address, the contract number of the organization under which you are registering, and any requests you have for email updates about future content additions to this site.

Where do we collect information from you and how do we use it?
We collect information directly from you at the point of registration, and at the point of password change, and at the point that you submit any of the voluntary forms, such as "Ask the Experts". We collect information about your activities on the site to aggregate with the activities of other users to analyze patterns of use within the site so that we may understand user preferences and needs as they relate to the site. We may use information collected to provide services and fill orders, to send promotional information, to enhance the operation of our site and to administer our systems. When you request a service or place an order with us, we collect personal information from you. We collect this in order to complete your request, to communicate with you about your request, or to send you materials. Before confirming your request, you will have the opportunity to review the request form and make changes and additions to the information it contains and these changes will be automatically kept for future use. We do not sell, trade, or rent your personal information to others and will not disclose it to third parties except as may be required by law.

How can you update your personal information?
You may update or change information related to your account by accessing the "User Profile" section of the web site. For other questions related to updating or changing your User Profile, please send an email message to or refer to the Help page of this site.

How do we protect your information?
When you place a request, you are connected to a secure server. All of the data we collect is protected against unauthorized access by physical security means.

Use of "cookies"
When accessing our site anonymously, we do not store any cookies on your computer. When you log on to ("authentication"), we will store a temporary "session cookie" on your computer in order to facilitate your use of our site, specifically to allow you to pass from page-to-page within the secure area after authenticating once without having to authenticate again for each page you seek to open. "Cookies" are small pieces of information that are stored by your browser on your computer’s hard drive that is retrieved by the server to identify your machine during an authenticated session. When you log off or close your browser, the temporary session cookie is removed from your computer. The temporary session cookie cannot be used for any purpose other than identifying your machine as authenticated during a session.